“We believe strongly in the digital guest experience, which includes offering a mobile app so guests have easy access to information everywhere during their stay, and keeping that app front-and-center in guestrooms. “The Del Lago Resort & Casino is ahead of the curve when it comes to technology,” said Del Lago’s Crystal Paolelli. Analytics show that people are looking at resort and casino information daily via the app, and as a result, more than $25,000 in additional room service revenue has already been generated. Since opening the hotel in July, which includes a European-style Spa and a 3,700-square-foot banquet facility, guests are initiating approximately 10,000 engagements a month with the property through the Intelity’s custom mobile app and in-room tablets.

The Del Lago Resort & Casino is proof that the right mobile app will drive guest engagement and revenues. With nearly 10,000 engagements each month, guests of the Finger Lakes destination are interacting with Intelity’s mobile app and placing requests daily via in-room tablets

Del lago resort and casino